The Factors of Turnover Intention in Hotel Industry
نویسنده
چکیده
The purpose of this study is to investigate the turnover intention of hotel employee in Taiwan. In order to identify and analyze the causes of this human resource issue, the Grey Relational Analysis (GRA) method was conducted to calculate the priorities of the explanations. According to the research results, Wage rate, Fringe benefits, Mentoring process, and Co-worker trust are the most important factors which induce turnover intention. Human resource managers can justify accordingly which turnover determinants are the prior ones should be moved out in the very short run.
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